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Online Advisor

CareConfidential website and your privacy - privacy statement

This page explains our privacy policy and how we will use and protect any information about you that you give us when you visit this website.

The Data Protection Act

Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We use leading technologies to safeguard your data, and keep strict security standards to prevent any unauthorised access to it.

We never pass on your details to any third party unless you give us permission to do so.

What information do we collect?

We collect information from visitors to the website: feedback (through visitors emailing us), people stories and site usage information, from cookies and log files.


We welcome your feedback.

If you send an email or letter to us, asking for information, we may need to contact other organisations to find that information.

We do not pass on any of your personal information when dealing with your enquiry, unless you have given us permission to do so. Once we have replied to you, we may keep a record of your message for reference and audit purposes.

Website usage information


  • Cookies are pieces of data that are often created when you visit a website, and which are stored in the cookie directory of your computer.
  • Cookies are only used on Online Advisor in order to uniquely identify you to the system, in order that no unauthorised user can access your data.
  • The cookies do not contain any personal information about you, and they cannot be used to identify an individual user.

You can set your browser not to accept cookies. If you do so, you will be unable to use the Online Advisor facility.

Log files

Log files allow us to record visitors' use of the site. No one other than website management staff have access to this information and this data is never shared with external organisations. We use this information to analyse the website usage and improve the usability for visitors.

Log files do not contain any personal information and they are not used to identify any individual patterns of use of the site.


Statistics will be collected from the Online Advisor system for analysis. This information will not be directly connected with individuals and will only be used for trend analysis. The resulting data will be used to:

  • Enable us to plan for future developments
  • Assess what is happening with pregnancy-related issues in Britain today
  • Provide good statistical information that may be published
  • Support applications to organisations for funding
  • Assess the effectiveness of our advertising.

What happens when I follow a link to another site?

We do not pass on any personal information you have given us to any other site. This website contains links to other websites, other organisations. This privacy policy applies only to our site, so you should always be aware when you are moving to another site and read the privacy statement of any site which collects personal information.

We never pass on any personal information you have given us to any other site.

Changes to this privacy policy.

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

We are not able to refer directly for termination. We offer clients information on all the options and are well resourced to provide both immediate and long term support as necessary, directing to other agencies as appropriate.
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