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The Information Standard

CareConfidential has been certified as a provider of safe, reliable, high quality health and social care information


CareConfidential has been certified as a provider of high quality health and social care information by The Information Standard scheme. CareConfidential met the scheme criteria of producing safe and reliable health and social care information. The organisation has consequently been awarded The Information Standard quality mark, which they can display on their literature and website illustrating to the public that their information can be trusted.

According to a survey carried out by The Information Standard1, the majority of the general public (72%) believe that they would be better able to manage their own and their family’s health if they had quick and easy access to health information they could trust. The Information Standard, which is supported by the Department of Health, was launched to provide this kind of assurance.

Angela Coulter PhD, Hon FFPH, Hon FRCGP, an independent healthcare analyst who advises on the scheme, commented: “Organisations that become certified members of the scheme, and therefore display The Information Standard quality mark on their health information or social care materials, have proven that they adhere to the very highest standards of information production. The public can feel confident that if they see The Information Standard quality mark on health and social care websites or leaflets then the information can be trusted and relied upon.”

Any organisation that produces health and social care information can apply to become a certified member of the scheme.

CareConfidential shall hold responsibility for the accuracy of the information they publish and neither the scheme operator nor the scheme owner shall have any responsibility whatsoever for costs losses or direct or indirect damages or costs arising from inaccuracy of information or omissions in information published on the website on behalf of CareConfidential.

The Information Standard Quality Mark

Information on any page on the CareConfidential website that displays the Information Standard Quality Mark has been produced using our Information Standard certified information production system.

Over the next three years CareConfidential will be working to ensure that all our information complies with the accreditation awarded by the Information Standard. Web pages that contain the Information Standard logo have been produced using our accredited Information Production System.

The Information Standard Quality Mark

1 Results taken from a survey, conducted on behalf of The Information Standard scheme of 2100 people in England in November 2010.
We are not able to refer directly for termination. We offer clients information on all the options and are well resourced to provide both immediate and long term support as necessary, directing to other agencies as appropriate.
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